28bd Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") form a binding agreement between the entity operating the 28bd platform ("28bd", "we", "us") and any user of the platform ("you", "member"). These terms apply to all services, games, promotions, and other activities on 28bd.

The term "platform" as used in these terms refers to the 28bd website, mobile application, and all related digital services. By completing registration on the platform or participating in any game or service, you automatically consent to accepting these terms.

28bd is committed to providing services in English for Bangladeshi users. These terms have been written for users in Bangladesh and the English version shall be considered authoritative for the purposes of interpretation.

2 Account Registration

To open an account on the 28bd platform, you must meet the following eligibility requirements. If these requirements are not met, you will not be able to create an account or use the services.

2.1 Required Information

During registration you must provide accurate and complete information, including:

• Full legal name (as per national identity card)
• Correct date of birth
• Active mobile number (Bangladeshi number)
• Valid email address
• Current residential address

2.2 Single Account Policy

Each person may create only one account. If multiple accounts exist under the same person's name, all accounts will be closed and any funds held may be forfeited. If multiple members of a household use the same device or internet connection, please notify our support team about this in advance.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorized access to your account, contact our 24/7 live chat immediately. Allowing any third party to use your account is strictly prohibited.

3 Age Verification

At the time of registration you must confirm that you are at least 21 years of age. 28bd may at any time request age verification documents (national identity card, passport, or birth registration certificate). Failure to provide the required documents, or providing a false age, will result in immediate account closure and all transactions may be cancelled.

If you suspect that a minor has created an account, please notify our support team immediately. We take this matter very seriously.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

Funds can currently be deposited on 28bd using the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (Dutch-Bangla, City, BRAC, Islami, Sonali Bank)

The minimum deposit amount for each method is ৳100. There is no specific maximum deposit limit, however additional verification may be required for large transactions.

4.2 Withdrawal Methods and Timeframes

The minimum withdrawal amount is ৳1,000. After a successful withdrawal request is submitted, funds will generally reach your account within 10–45 minutes. Delays in withdrawal processing may be caused by:

• Additional identity verification required
• Bonus wagering requirements not yet completed
• Security review due to suspicious transactions
• Technical issues with the payment gateway

4.3 Transaction Verification

28bd may request additional proof of identity for any transaction, particularly for large withdrawals. We are committed to preventing money laundering and fraud, and will cooperate with the relevant authorities if necessary.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to ৳10,000. To withdraw bonus funds, a wagering requirement of 20 times the total bonus amount must be completed.

5.2 Bonus Terms and Conditions

• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements are met.
• If the wagering requirements are not completed within the specified bonus period, the bonus and any associated winnings will be cancelled.
• Attempting to take advantage of bonuses using multiple accounts will result in all accounts being closed.
• Each promotion may have its own additional terms; read those terms before accepting each offer.
• 28bd reserves the right to change, suspend, or cancel any bonus offer at any time.

5.3 VIP Program

The 28bd VIP program has three tiers:

• Bronze: weekly cashback up to 0.4%
• Silver: weekly cashback up to 0.8%
• Gold: weekly cashback up to 1.2%

You can advance to a higher VIP tier through regular gaming activity and staying active on the platform. VIP benefits and terms are subject to change.

6 Betting Rules

6.1 General Betting Rules

Each game and sports betting section has its own detailed rules available on the relevant game page. The universally applicable rules are as follows:

• Once confirmed, a bet cannot be changed or cancelled.
• If a technical error affects the outcome of a game, 28bd reserves the right to refund the bet amount or void the bet.
• Any attempt to exploit software or system errors to gain unusual profits will result in those transactions being voided.
• All bets are settled according to 28bd's game records; results displayed on a user's device are not final.

6.2 Cricket and Sports Betting

For betting on BPL, IPL, T20 World Cup, and other tournaments, if a match is suspended or abandoned the bet amount will be refunded, unless otherwise stated in specific promotional terms. Live odds set before a match begins are subject to change.

7 Prohibited Conduct

The following activities are strictly prohibited on the 28bd platform and may result in permanent account closure:

• Creating an account using a false identity or false information.
• Operating multiple accounts or using another person's account.
• Participating in games using automated software, bots, or scripts.
• Attempting to exploit technical advantages to influence game outcomes.
• Using the platform for money laundering or other financial crimes.
• Harassing other users or 28bd staff, or using abusive language.
• Attempting to exploit system vulnerabilities or bugs to gain an unfair advantage.
• Using a VPN or proxy server to circumvent geographical restrictions.

8 Account Suspension and Closure

8.1 28bd's Rights

28bd reserves the right to suspend or close any account at any time in the following circumstances:

• Evidence or suspicion of a breach of these terms.
• Failure to provide documents required for security verification.
• Suspicious transactions or unusual gaming patterns.
• Technical, regulatory, or legal reasons.

8.2 User Rights

You may request closure of your account at any time through our support team. Before closing your account, withdraw all valid balances (excluding bonuses). Reopening a closed account will require identity verification.

9 Responsible Gaming

28bd believes in responsible gaming. Gambling or betting should be enjoyed as a form of entertainment, not as a source of income. We recommend our users make use of the following tools:

• Set Deposit Limits: Set a maximum limit on your weekly or monthly deposits.
• Set a Break: Temporarily suspend your account for a set period of time if needed.
• Self-Exclusion: If you feel that gaming is getting out of control, apply for permanent self-exclusion.

For more information on responsible gaming, visit our Responsible Gaming page. Contact our 24/7 support team for help with problem gambling.

10 Privacy and Data Protection

Our detailed policy on the collection, use, and protection of your personal information is described on our Privacy Policy page. The key points are:

• Your information is used only to provide services, verify identity, and meet legal obligations.
• Your information is not sold to third parties.
• All data is kept secure through SSL encryption technology.
• Your personal information may be corrected or deleted upon your request, subject to legal and regulatory requirements.

11 Limitation of Liability

28bd is committed to providing uninterrupted service as much as possible. However, 28bd will not be liable in the following circumstances:

• Failure to participate in a game due to loss of internet connection or a technical problem with a device.
• Service interruption due to natural disaster, war, government prohibition, or other unavoidable circumstances.
• Delays or errors caused by third-party payment processors.
• Losses arising from the user's own negligence or violation of the terms and conditions.

For any dispute or complaint, please contact our support team first. We are committed to resolving issues quickly and fairly.

12 Terms Changes

28bd reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified in advance by email or through the platform in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

The date of the latest update is noted at the top of this page. Visit this page regularly to stay informed about changes.

13 Contact Us

If you have any questions about these terms and conditions or need clarification on any clause, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

Thank you for reading these terms and conditions. Play responsibly and enjoy the 28bd platform.